Privacy Policy for The Lake House Kerry
Effective Date: 28/11/20204
At The Lake House Kerry ("we," "us," or "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, including our website (www.lakehousekerry.com), social media platforms, and any communication channels. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
a) Information You Provide Directly:
Booking Information: Name, email address, phone number, payment details, and any special requests.
Competition Entries: Name, contact details, and creative submissions (e.g., photos, videos, written content).
Contact Forms: Your name, email, and message when you contact us.
b) Automatically Collected Information:
Website Usage Data: IP address, browser type, operating system, and browsing behavior on our website.
Cookies: Small files stored on your device to enhance user experience (see "Cookies" below).
c) Third-Party Data:
Information shared with us through social media platforms or booking partners (e.g., Airbnb).
2. How We Use Your Information
We use your personal information to:
Process bookings, inquiries, and payments.
Manage and promote competitions, including contacting winners.
Send promotional emails, newsletters, or updates if you’ve opted in.
Improve our website and services through analytics.
Comply with legal and regulatory requirements.
3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your data:
With Service Providers: To process payments, manage bookings, or send emails.
For Legal Obligations: To comply with applicable laws or respond to legal requests.
In Marketing Initiatives: Sharing competition winners' entries (with consent) for promotional purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience. Cookies allow us to:
Remember your preferences and settings.
Analyze website traffic and performance.
You can manage cookie settings through your browser, but disabling cookies may affect your experience on our website.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. For example:
Booking data is retained for financial and tax reporting.
Competition entry data is retained for the duration of the competition and promotional period.
6. Your Rights
As an individual, you have the right to:
Access Your Information: Request details of the personal data we hold about you.
Correct Your Information: Update inaccurate or incomplete information.
Delete Your Information: Request the deletion of your personal data, subject to legal and operational requirements.
Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
To exercise these rights, contact us at info@lakehousekerry.com.
7. Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online data transmission is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website or communications may contain links to third-party websites (e.g., booking platforms, social media). We are not responsible for the privacy practices of these third parties. Please review their privacy policies for more information.
9. Children’s Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
The Lake House Kerry
Email: info@lakehousekerry.com
Phone: +353 85 208 2068
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting The Lake House Kerry with your information!